Warm Sandalwood Candle

Glass Candle

• Burn time: 40-45 hours
• Size: 6.85cm (D) x 8.35cm (H)
• Weight: 90g

Tin Candle:

• Burn time: 20-25 hours
• Size: 6.5cm (D) x 4.64cm (H)
• Weight: 90g
  
  

Tealight Set:

• Burn time of each tealight: ~4 hours
• Size of each tealight: 20mm x 40mm
  

🚚 Shipping Policy

Delivery Time

• Standard Shipping: Free for orders over £45. Expected delivery within 5-7 business days*.
• Expedited Shipping: Currently unavailable due to high demand. We’re working to offer this option again next month and appreciate your patience.

Tracking

• Order Tracking: You’ll receive an email with tracking details once your order ships. For UK orders, we use Royal Mail.

International Shipping

• Worldwide Shipping: We ship globally. Shipping costs vary by destination. Customs fees and duties are the customer’s responsibility.
  
  

🔄 Returns & Exchanges

• Return Window: Returns accepted within 30 days of receipt. Items must be unused and in their original packaging.
• Hassle-Free Returns: We provide a prepaid return label for all returns to make the process easy for you.
• Exchanges: For unused items of equal or lesser value. Email us at hello@wickguru.com to arrange.
• Refunds: Processed once the returned item is received and inspected, typically within 5-7 business days.
  

Note on Current Shipping Times

*Due to high demand, delivery times might be slightly longer than usual. After your order ships, you’ll receive an email with tracking details. From that point, expect your product to arrive within 3 days.

🌿 Ingredients & Ethics

Non-Toxic Ingredients

• 100% Natural Soy Wax: Made in the UK 🇬🇧
• Biodegradable ♻️
• Paraben-Free 🚫
• Phthalate-Free 🚫
• Lead-Free Cotton Wicks 🕯️
• Pet-Safe 🐾
• Vegan & Cruelty-Free 🌱

Ethical Craftsmanship

• Handmade in Small Batches: Reduces waste 🌍
• Ethically Produced: Proudly made in the UK 🇬🇧
• Small Business: BIPOC & Women-Owned 👩🏽‍💼

Sustainable Packaging

• Plastic-Free: Minimalist & recyclable ♻️
• Luxurious Feel: Cream textured packaging for elegance

Our Commitment

• Light for Light: 5% of profits support solar lights in developing countries 🌞

1. Do you have a store I can visit or pick up from?
Currently, we don't have a physical store. We hope to host a pop-up event in the UK soon! Meanwhile, try our free scent quiz or our tealight set to sample 8 unique scents before buying a full-size candle.

2. Are your candles cruelty-free?
Yes! All our candles are 100% vegan and cruelty-free. We never test on animals.

3. Do you offer gift vouchers?
Yes, we have gift cards available here. Perfect for giving the gift of choice!

4. Can I return a candle if I don’t like the smell?
If you’re not satisfied with the scent, please contact us at hello@wickguru.com.
Return Policy:

• Unopened & Unused: Returns accepted within 30 days.
• Opened or Used: Handled on a case-by-case basis.

4. Help! My question isn't answered here!
No worries, simply drop us an email at hello@wickguru.com we'd be happy to help you :)