Easy! Just shop like you normally would—make sure you're logged into your account at checkout, and you’ll automatically earn 5 points for every £1 spent.

Log into your account here and click the rewards widget—you’ll see your current balance right at the top.

Just copy the code when you redeem your points and paste it at checkout to apply the discount.

No worries! Just send us a message here and we’ll help sort it out

Not right now—your points stay in your account forever ✨

If we ever enable expiry in the future, don’t worry—we’ll send you reminder emails before anything disappears. As long as you keep earning or using points from time to time, you’re good!

Make sure you’re logged into your account—your points only show up when you're logged in. If you’re still having trouble, drop us a message here and we’ll take a look.

Nope! You can redeem them anytime—even on smaller orders.

Usually yes! Unless a promo says otherwise, you can stack your points with most discounts.