Buttery Croissant Candle | Milk + Butter + Vanilla

Yes! You can place wholesale orders in a few ways:

Order form: here
Email: Contact us here

Order details:

• Minimum order: £150 + £10 carriage
• Free shipping on orders over £250 (mainland UK)
  

Alternatively, order via Faire: https://wickguru.faire.com

Exclusive Faire benefits for new customers:

• 60-day payment terms
• 50% off your first order (up to £150)
• 1 year of free shipping with Wick Guru

We understand pet safety is a top priority for our customers.

• No animal testing: We never test our products on animals.
• Carefully selected ingredients: Our candles are free from ingredients typically harmful to pets, including highly harmful phthalates and certain essential oils.
• Handmade with care: Our candles are made in small batches by me and my mum, in collaboration with reputable UK fragrance manufacturers. We carefully select fragrances to minimize risk to pets.

Please note: While we take every precaution, our products are not formally approved by veterinarians.

Questions? If you have concerns about specific ingredients or want more information, you can reach out to us here.

UK Orders: 2–3 business days (via 2nd class delivery). Need it sooner? Select next-day delivery at checkout.
Europe: 3–5 business days
Rest of the World: 6–7 business days

Business Days: Monday–Friday (no dispatch on Saturdays, Sundays, or Bank/Public holidays)

Please note: Customs processing times vary by country and may occasionally cause delays beyond the estimated delivery windows

Our candles are made without the commonly used harmful phthalates and other ingredients typically considered risky for pets and people. We work closely with reputable UK fragrance manufacturers to carefully select fragrances that minimize potential harm.

If you have questions about a specific ingredient, feel free to reach out to us here, and we can provide more information.

Candle tunnelling happens when a candle burns down its center, leaving a ring of solid wax around the outer edges. This happens when the candle doesn't have enough time to fully melt to the sides, typically around 2 hours. The remaining wax prevents the candle from achieving its maximum burn time, and the wick becomes harder to light, eventually getting overwhelmed by the melting wax.

Fortunately, there are several measures you can take to promote an even and efficient burn, minimising leftover wax. One effective approach involves using aluminum foil:

1) Start by lighting your candle. Then, create a hole in a piece of aluminum foil and position it over the top of the candle. This helps it to retain the heat and allows it to melt the hard wax rim along the sides. 

2) While keeping a close eye on the candle, let it sit for 1-2 hours. Check on it every half hour, and eventually, you'll achieve an even melted wax pool. Take caution when removing the foil as it will be hot!

3) If there's excessive liquid wax that has now submerged the wick, use a tissue paper to absorb the extra wax (when the candle is unlit) and level out the wax surface.

In the event that an order is shipped with a missing or incorrect address, the customer will be responsible for the shipping fee + return fee. This fee covers the expenses incurred by our shipping partner for handling the returned package. If you decide that you no longer want the order, we can issue a store credit for the total amount, excluding the original shipping fee. It is important to note that, as a small business, we are unable to absorb these costs. We greatly appreciate your understanding in this matter.

If your order has not yet been shipped and you notice an issue with the address, please message us, and we will do our best to fix the situation before the order is dispatched! 

Due to the nature of our products, used candles cannot be returned or refunded.

However, we will replace or refund items damaged during shipment if you send photographic proof to hello@wickguru.com within 1 week of delivery.

Not happy with the scent? We offer a free scent swap as long as the candle hasn’t been used. Simply message us here: Contact Us